Privacy Policy
At Kokrajhar Planetarium and Science Centre, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our online ticket booking system. By using our services, you consent to the data practices described in this policy.
1. Information We Collect
We collect the following types of information when you use our services:
Personal Information: This includes your name, email address, phone number, and payment information, which you provide during the ticket booking process.
Automatically Collected Information: When you visit our website, we may collect data such as your IP address, browser type, and usage details, using cookies or similar technologies.
2. How We Use Your Information
We use the information we collect to:
– Process your ticket bookings and send confirmations via email or SMS.
– Communicate with you about changes in event schedules or cancellations.
– Improve our website and ticket booking system functionality.
– Provide customer support and respond to your inquiries.
– Comply with legal obligations, such as tax reporting.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your data in the following cases:
– Service Providers: We may share your information with trusted third-party providers (e.g., payment gateways) to process your payments and deliver our services.
– Legal Requirements: We may disclose your information if required by law, such as in response to a court order or subpoena.
– Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to a new entity.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
– Remember your preferences and improve your user experience.
– Analyze website traffic and trends.
– Offer personalized content based on your browsing behavior.
You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.
5. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Payment information is not stored by us and is only processed through secure third-party services.
6. Security of Your Information
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee its absolute security.
7. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
– Access: You can request a copy of the personal information we hold about you.
– Correction: You can request correction of inaccurate or incomplete information.
– Deletion: You can request deletion of your personal information, subject to legal and contractual limitations.
– Opt-out: You can opt-out of marketing communications by following the instructions in any marketing emails we send you.
To exercise these rights, please contact us at support@kokrajharplanetariumsc.in
8. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete that data.
9. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these external sites and recommend reviewing their privacy policies.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on our website with a revised “Effective Date.” Your continued use of our services constitutes acceptance of the updated Privacy Policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us at:
– Email: support@kokrajharplanetariumsc.in
Effective Date: 16/10/2024
This policy outlines how we collect and protect your personal data. Please review it periodically for updates.
This policy is tailored to ensure compliance with privacy regulations and transparency with users. Let me know if you’d like any adjustments!